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Connected Insights Report Recommends Cuyahoga County Invest in Digital Inclusion.

Tuesday, September 3rd 2019, Cuyahoga County released a new report by Connected Insights that recommends the county invest in helping residents - particularly seniors and social service recipients - to obtain and use home broadband.

The report outlines how increasing internet access for county clients would bring big returns in the form of cost savings, improved health outcomes and sustained positive economic development impacts over time.

Connected Insights recommends that the county:

  • Hire a Digital Inclusion Leader

  • Offer competitive grants for community organizations to offer computer instruction and connectivity support

  • Convene an advisory council of community stakeholders to discuss how to continue to support increasing connectivity in the county.

  • Improve data and reporting outcomes in order to track the impact and cost-savings from the effort.

  • Promote interdepartmental efforts to support digital inclusion within existing county programs.

Contributors to the report, commissioned by the Cuyahoga County Office of Innovation, include Samantha Schartman of Connected Insights, Karen Mossberger and Shaun Novak of Arizona State University, Amy Sheon of Case Western Reserve University, and Bill Callahan and Angela Siefer of the National Digital Inclusion Alliance.

To read the full report click here.

Samantha Schartman